TCA Counseling (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of all individuals who visit our website, use our teletherapy services, or receive in-person counseling at our practice in Boston, Massachusetts. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We may collect the following information when you use our services:
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Personal Information: Your name, phone number, and other details you voluntarily provide when scheduling an appointment.
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Health Information: Information you share during counseling sessions, which is protected under HIPAA and treated with strict confidentiality.
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Technical Information: Non-identifiable data such as browser type, device information, and general website usage statistics to improve our online experience.
How We Use Your Information
Your information is used solely to:
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Schedule and manage counseling or therapy sessions.
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Provide in-person and teletherapy services, including Individual Adult Counseling, Couples Counseling, LGBTQ Therapy, and Teen Therapy.
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Communicate appointment confirmations, reminders, and relevant service updates.
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Maintain legal and ethical compliance with healthcare regulations, including HIPAA.
Confidentiality & HIPAA Compliance
All health-related information is safeguarded under the Health Insurance Portability and Accountability Act (HIPAA). Your personal health information will not be shared without your written consent, except when required by law (such as to prevent serious harm to yourself or others, or as mandated by court order).
Information Sharing
We do not sell, rent, or trade your personal information. Your information may only be shared in the following circumstances:
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With your explicit written consent.
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As required by law or court order.
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To prevent a serious threat to your health or safety, or the health and safety of others.
Teletherapy Privacy
If you participate in teletherapy sessions, please note:
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We use secure, HIPAA-compliant platforms to ensure confidentiality.
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Clients are encouraged to participate in sessions from a private, secure location to maintain privacy.
Data Security
We implement administrative, technical, and physical safeguards to protect your information. While we take every precaution to secure your data, no electronic system is 100% secure. We continuously update our practices to meet industry standards.
Your Rights
You have the right to:
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Request access to your records.
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Request corrections to your information.
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Withdraw consent for sharing your information (where applicable).
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Ask questions about how your information is handled.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us at:
TCA Counseling
6 Edgerly Place, 3rd Floor Boston, MA 02116
Phone: 617.286.6513
